Gentex (“we”, “us”, “our”) is committed to protecting your privacy and handling personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or contact us.

1. Introduction

Gentex respects your privacy and is committed to protecting personal information in accordance with applicable data protection laws and best practices.

This Privacy Policy explains how Gentex collects, uses, stores, and protects information when you visit our website or interact with our services.

2. Information We Collect

Gentex may collect the following types of information:

Information You Provide

• Name

• Email address

• Organisation or ministry affiliation

• Job title

• Contact details

• Information submitted through forms or enquiries

Automatically Collected Information

• IP address

• Browser type

• Device information

• Website usage analytics

• Cookies and session data

3. How We Use Information

We use collected information to:

• Respond to enquiries and requests

• Provide product or deployment information

• Improve website functionality and user experience

• Analyse website performance and engagement

• Maintain operational security

• Communicate updates or relevant information where consent is provided

Gentex does not sell personal information to third parties.

4. Data Sovereignty & Security

Security and sovereignty are foundational principles at Gentex.

We implement appropriate technical and organisational measures designed to protect information from:

• Unauthorised access

• Disclosure

• Loss

• Misuse

• Alteration

While no system can guarantee absolute security, Gentex follows industry-standard security practices and infrastructure controls.

5. Cookies

Gentex may use cookies and similar technologies to:

• Improve website performance

• Analyse traffic and engagement

• Remember user preferences

You may adjust browser settings to refuse cookies, though some website functionality may be affected.

6. Third-Party Services

Gentex may utilise third-party providers for:

• Website hosting

• Analytics

• Communication systems

• Security monitoring

These providers may process information on our behalf under appropriate confidentiality and security obligations.

7. Data Retention

Personal information is retained only for as long as necessary to:

• Fulfil the purposes outlined in this policy

• Comply with legal or regulatory obligations

• Maintain legitimate operational records

8. International Data Transfers

As an international technology company headquartered in Abu Dhabi Global Market, data may be processed across multiple jurisdictions where operationally necessary.

Gentex takes reasonable measures to ensure appropriate protections are maintained for cross-border data transfers.

9. Your Rights

Subject to applicable law, you may have rights to:

• Access personal information

• Request correction of inaccurate information

• Request deletion of information

• Withdraw consent to communications

• Request details regarding data processing

Requests may be submitted using the contact information below.

10. Children’s Privacy

This website is not intended for individuals under the age of 18.

Gentex does not knowingly collect personal information from children.

11. Updates to This Policy

Gentex may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updated versions will be published on this page with a revised effective date.

12. Contact

For privacy-related enquiries, please contact:

Gentex
Headquartered in ADGM, Abu Dhabi
Email: info@gentex.ai